Returns & Exchanges
At Triple Orange, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused and unopened items. If your order doesn't meet your expectations, our team is committed to making it right through a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return, or email our support team with your order number to receive a return authorization.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement items within 3-5 business days.